On the afternoon of November 11, Byd Company Limited (002594) released a statement regarding wheel rim assembly issues on some Tang vehicles, responding to user feedback about front and rear wheel rims being installed backwards.
Previously, some BYD Tang EV owners reported that their purchased vehicles had the front and rear wheel rims installed backwards, and they did not receive any notification from the brand or manufacturer. They only learned of the issue after having their vehicles inspected at a 4S dealership.
The statement said that in response to feedback from some users, the company has completed verification: the issue was caused by a coding entry error at the wheel rim sub-assembly supplier, Hubei Boyu Industrial Co., Ltd., resulting in incorrect installation on some vehicles. The company immediately launched an investigation and corrected the coding to ensure that subsequent batches would no longer have the same assembly problem; at the same time, the supplier added mechanisms such as visual error-proofing on new production lines, which can effectively prevent such errors over the long term.
Byd Company Limited (002594) stated that after specialized testing, the affected vehicles are not impacted in terms of handling and pose no driving safety risk. It will invite owners of the affected vehicles to visit their local service stores for free vehicle inspections and professional replacement of the wheel rims, while also providing owners with a courtesy vehicle or transportation expense compensation. "We sincerely apologize for the inconvenience this incident has caused to all vehicle owners. For vehicles with incorrect installation, the entire vehicle warranty will be recalculated starting from today. Our company will conduct a comprehensive review and work with the supplier on ongoing rectification, and we will not let down users' trust."
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