1246 ET - Concentrix is building out iX, an AI-powered product suite the company says provides users with enterprise-grade tools to get more done, make processes better and use data more efficiently. These products will open the door for Concentrix to win larger, more transformative deals, CEO Chris Caldwell says on a call with analysts. But in the near-term, the buildout will likely pressure margins and revenue, he adds. "When these programs reach scale and full production, the margin is accretive," he says. "We generally see revenue growth across our portfolio of services for these clients." Shares sink to an all-time low after the company narrows its F1Q profit and issues a tepid outlook for the current quarter. (connor.hart@wsj.com)
(END) Dow Jones Newswires
March 24, 2026 12:46 ET (16:46 GMT)
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