Press Release: Braze Reports Fiscal Year and Fourth Quarter 2026 Results

Dow Jones03-25

Delivers 28% revenue growth in the fourth quarter, 24% for the full fiscal year 2026

Trailing twelve month dollar-based net retention rises to 109% in the fourth quarter

Announces a $100 million share repurchase authorization including a $50 million accelerated buyback

Realizes strong operating leverage in the fourth quarter and fiscal 2026

NEW YORK--(BUSINESS WIRE)--March 24, 2026-- 

Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging$(TM)$, today announced results for its fiscal year ended January 31, 2026.

"We finished the fiscal year with an exceptional Q4, accelerating year-over-year organic revenue growth for the third straight quarter while continuing to drive strong operating leverage across our global business. In addition, we achieved an over 50% year-over-year increase in quarterly bookings, driven by significant strength in our enterprise segment and underscoring a fundamental market shift: the world's largest and most sophisticated brands are choosing Braze as a foundational partner to drive their AI transformation during this period of intense disruption and opportunity," said Bill Magnuson, Cofounder and CEO of Braze. "We begin this fiscal year with strong commercial momentum and the fastest pace of new product delivery in our history as BrazeAI Decisioning Studio(TM) continues to scale rapidly and both BrazeAI Agent Console(TM) and BrazeAI Operator(TM) were made generally available in February, months ahead of schedule."

Fiscal Fourth Quarter 2026 Financial Highlights

   --  Revenue was $205.2 million compared to $160.4 million in the fourth 
      quarter of the fiscal year ended January 31, 2025, up 27.9% year-over 
      year, driven primarily by new customers, upsells, and renewals. 
 
   --  Subscription revenue in the quarter was $193.5 million compared to 
      $153.9 million in the fourth quarter of the fiscal year ended January 31, 
      2025, and professional services and other revenue was $11.7 million 
      compared to $6.5 million in the fourth quarter of the fiscal year ended 
      January 31, 2025. 
 
   --  Remaining performance obligations as of January 31, 2026 was $1.0 
      billion, of which $642.1 million is current, which the company defines as 
      less than one year. 
 
   --  GAAP gross margin was 65.5% compared to 69.3% in the fourth quarter of 
      the fiscal year ended January 31, 2025. 
 
   --  Non-GAAP gross margin was 67.2% compared to 69.9% in the fourth quarter 
      of the fiscal year ended January 31, 2025. 
 
   --  Dollar-based net retention for all customers for the trailing 12 months 
      ended January 31, 2026 and January 31, 2025 was 109% and 111%, 
      respectively; dollar-based net retention for customers with annual 
      recurring revenue $(ARR)$ of $500,000 or more was 110% compared to 114% in 
      the fiscal year ended January 31, 2025. 
 
   --  Total customers increased to 2,609 as of January 31, 2026 from 2,296 as 
      of January 31, 2025; 333 of our customers had ARR of $500,000 or more as 
      of January 31, 2026, compared to 247 customers as of January 31, 2025. 
 
   --  GAAP operating loss was $28.2 million compared to an operating loss of 
      $21.6 million in the fourth quarter of the fiscal year ended January 31, 
      2025. A primary contributor to the operating loss in the quarter included 
      $37.3 million of stock-based compensation expense. 
 
   --  Non-GAAP operating income was $14.5 million compared to $7.9 million in 
      the fourth quarter of the fiscal year ended January 31, 2025. 
 
   --  GAAP net loss per share attributable to Braze common stockholders, 
      basic and diluted, of $0.29 based on 108.5 million weighted average 
      shares outstanding in the fourth quarter of the fiscal year ended January 
      31, 2026, compared to GAAP net loss per share attributable to Braze 
      common stockholders, basic and diluted, of $0.17, based on 102.9 million 
      weighted average shares outstanding in the fourth quarter of the fiscal 
      year ended January 31, 2025. 
 
   --  Non-GAAP net income per share attributable to Braze common stockholders, 
      diluted, was $0.10 based on 111.4 million weighted average shares 
      outstanding in the fourth quarter of the fiscal year ended January 31, 
      2026, compared to non-GAAP net income per share attributable to Braze 
      common stockholders, diluted, of $0.12 based on 107.0 million weighted 
      average shares outstanding in the fourth quarter of the fiscal year ended 
      January 31, 2025. 
 
   --  Net cash provided by operating activities was $19.4 million compared to 
      net cash provided by operating activities of $17.1 million in the fourth 
      quarter of the fiscal year ended January 31, 2025. 
 
   --  Free cash flow was $13.9 million compared to $15.2 million in the 
      fourth quarter of the fiscal year ended January 31, 2025. 
 
   --  Total cash and cash equivalents, restricted cash, and marketable 
      securities was $415.9 million as of January 31, 2026 compared to $514.0 
      million as of the fiscal year ended January 31, 2025. 

Fiscal Year 2026 Financial Highlights

   --  Revenue was $738.2 million compared to $593.4 million in the fiscal 
      year ended January 31, 2025, up 24.4% year-over year, driven primarily by 
      new customers, upsells, and renewals. 
 
   --  Subscription revenue was $701.8 million compared to $570.3 million in 
      the fiscal year ended January 31, 2025, and professional services and 
      other revenue was $36.4 million compared to $23.1 million in the fiscal 
      year ended January 31, 2025. 
 
   --  GAAP gross margin was 67.1% compared to 69.1% in the fiscal year ended 
      January 31, 2025. 
 
   --  Non-GAAP gross margin was 68.7% compared to 69.8% in the fiscal year 
      ended January 31, 2025. 
 
   --  GAAP operating loss was $144.8 million compared to a loss of $122.2 
      million in the fiscal year ended January 31, 2025. A primary contributor 
      to the operating loss in the fiscal year included $144.9 million of 
      stock-based compensation expense. 
 
   --  Non-GAAP operating income was $28.5 million compared to a loss of $0.0 
      million in the fiscal year ended January 31, 2025. 
 
   --  GAAP net loss per share attributable to Braze common stockholders, 
      basic and diluted, of $1.22 based on 107.9 million weighted average 
      shares outstanding in the fiscal year ended January 31, 2026, compared to 
      GAAP net loss per share attributable to Braze common stockholders, basis 
      and diluted, of $1.02, based on 102.2 million weighted average shares 
      outstanding in the fiscal year ended January 31, 2025. 
 
   --  Non-GAAP net income per share attributable to Braze common stockholders, 
      diluted, was $0.38 based on 111.1 million weighted average shares 
      outstanding in the fiscal year ended January 31, 2026, compared to 
      non-GAAP net income per share attributable to Braze common stockholders, 
      diluted, of $0.17 based on 107.0 million weighted average shares 
      outstanding in the fiscal year ended January 31, 2025. 
 
   --  Net cash provided by operating activities was $71.4 million compared to 
      net cash provided by operating activities of $36.7 million in the fiscal 
      year ended January 31, 2025. 
 
   --  Free cash flow was $58.1 million compared to $19.6 million in the 
      fiscal year ended January 31, 2025. 

Business Highlights

   --  Notable new business wins and existing customer expansions in the 
      quarter included Dis-Chem, Goodnotes, ID.me, King, Life360, Mytheresa, 
      PowerUs, realestate.co.nz, Shell Mobility & Convenience, and 
      ThriftBooks. 
 
   --  Published sixth annual Global Customer Engagement Review, combining 
      insights from 2,200+ marketing leaders, 4,000 consumers, and 6B+ data 
      points from over 750 brands across the Americas, EMEA, and APAC. 

Innovations

   --  Released BrazeAI Agent Console(TM) for general availability allowing 
      brands to create custom agents that bring the power of generative and 
      agentic AI directly into Braze Canvas and Catalogs. 
 
   --  Announced general availability and continued to drive value for 
      customers through BrazeAI Operator(TM), a companion that provides a 
      unified experience for accessing AI to build masterful campaigns, uncover 
      data insights, answer questions, and simplify execution. 
 
   --  During calendar year 2025, Braze powered 4.5 trillion messages and 
      Canvas actions, processed over 25 trillion data points, executed 3.1 
      trillion AI decisioning inferences, and made 8.7 trillion updates to user 
      profile systems of record. This execution capability provides brands with 
      confidence to deploy business-critical programs for entire global 
      audiences. 

Partnerships

   --  Strengthened relationship with Snowflake by deploying Cortex Code, 
      transforming Braze's approach to agentic analytics by automating and 
      enriching insights layers, and optimizing native understanding of 
      datasets, schemas, and columns to produce more precise, actionable 
      outputs, and in turn accelerate time-to-value for Braze customers. 
 
   --  Enhanced our Shopify integration by incorporating custom product data 
      for enhanced segmentation and personalization, and syncing customer 
      engagement to provide a unified shopper view in Shopify. 
 
   --  Expanded Audience Sync to The Trade Desk, enabling customers to 
      leverage real-time, first-party data in Braze to optimize programmatic ad 
      targeting across The Trade Desk's global inventory - including CTV, 
      Retail Media, and the Open Web - while building a more durable, cohesive 
      strategy across owned and paid channels. 
 
   --  Also expanded Audience Sync to LinkedIn, enabling customers to enhance 
      B2B and high-consideration B2C ad targeting - increasing return on ad 

(MORE TO FOLLOW) Dow Jones Newswires

March 24, 2026 16:05 ET (20:05 GMT)

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