My senior casually said she knew I would make a mistake. And sure enough, it happened.
The mistake wasn’t a small one either it was hard to patch up. The customer was furious, and I took the full scolding.
I spent the entire day firefighting, fixing, apologising, and trying to contain the damage.
After that, my senior told me she wanted me to “take this bitter medicine” treat it as a learning opportunity, remember the pain, and never repeat it again.
I nodded on the outside.
But inside, my heart was boiling with anger.
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