I didn't really face many issues with tiger brokers app which means less communication with customer service.
Most things work flawlessly so no wonder that Tiger brokers app is receiving awards.
I would like to congratulate Tiger brokers for this awards and I hope they will achieve more and listen to their loyal customers.
I have contacted customer service before. They are really fast . one and half years ago, the queue was very long and need to wait some time.
Nowadays accessing the online chat feature is very convenient and fast. The agents are helpful and knowledgeable. If they are not able to address your issues, they would follow up with you later.
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