Describe the excellent customer service you received from Tiger Trade

Please make a post on the TOPIC page, and describe the excellent customer service you received from Tiger Trade. You will win Tiger Coins and get a chance to win a special Tiger gift.

avatarAqa
2022-11-16

(⭐️⭐️Fea200) 🌟🌟Accolades To Tiger Brokers for Winning Two Awards🏆🏆

💐💐💐👏🏻👏🏻CONGRATULATIONS👍🏻 to Tiger brokers for winning two top service awards: 🏆Best Retail Broker Award and 🏆Best Customer Service Award‼️These two awards signify 🇸🇬Singapore's retail investors recognition of 🐯Tiger Brokers' technological innovation, development potential and excellent customer service.❤️  I would like to acknowledge my full support for Tiger Brokers and describe the excellent customer service I experienced at Tiger Trade.  Tiger Brokers truly deliver the ideal motto of 🌏"Global Markets in Your Pocket". This is life-changing to me. Since started to use Tiger Trade, I have access to trade & check the stock quotes of global stock markets from east to west anytime, anywhere! Tiger Brokers has empowered me to "Be
(⭐️⭐️Fea200) 🌟🌟Accolades To Tiger Brokers for Winning Two Awards🏆🏆
avatarStickyRice
2022-11-16
Tiger Broker's customer service is amazingly good. Have asked several times for various problems always get a quick response and a satisfactory answer. This allows clients to be calm and confident in using Tiger Broker. Coupled with a fast deposit process also provides other advantages. I've been using Tiger Broker for almost 2 years. Hopefully in the future it will be even more successful.
avatareveev
2022-11-16
Tiger Brokers’ customer service certainly deserves the award, as the staff has been very helpful and responsive. There have been times when the staff was unable to resolve my issues on the spot, but they would promise to get back to me after consulting with the relevant department, and they have always delivered on their promises. To me, Tiger Brokers is a trustable platform which I could entrust my investments! @TigerEvents @TigerWire 
avatarJadenkho
2022-11-16
$Tiger Brokers(TIGR)$ I would like to thanks my friend who invited me to join in $Tiger Brokers(TIGR)$ . Tiger brokers is the first brokerage platform I joined, I was in troduce to other platform also and I can't compare Tiger Brokers to them because it is not only the customers service is exellent they also exellent in managing Tiger Brokers(TIGR)$. They are also trusted by millions of users in different countries and I'm happy that I'm one of them who gave their fully trust when it comes to money talks. Nowadays a lot of brokerage who are giving a lot of freebies just to let you join but I don't think they have exelle
avatarFurore
2022-11-15
A big hearty grats on getting those awards. Tiger's customer service is really very good compared to many other brokers out there. Personally, I'm using 5 different brokers and Tiger is the one which is the most responsive and offers the most different number of ways which users can get into contact with them. So, contacting Tiger is really very convenient and I'm really impressed.  I've personally tried contacting Tiger via the app online help chat, Whatsapp messaging, phone hotline and even via email too. There could be other methods which I haven't tried and I won't be surprised if there are. The response time has always been very fast and the operators are always trying their best to answer the queries and to solve any issues on hand. They don't give generic answers or pass the ba
avatarHelenJanet
2022-11-15
Congratulations to Tiger Brokers for winning the two top awards: Best Retail Broker Award and Best Customer Service Award. Thank you so much Tiger Broker for providing investors with a very convenient one-stop investment services by continuously developing the internal technological capacity. The impactful performance of Tiger Trade app is glorious at all time. Tiger Trade app is not just a one-stop high standard investment platform, it is also like a multi purpose app incorporating social media platform, news centre, education centre, writing platform, game app, etc. Beside carrying out our investment, there are so many fun and creative activities organised by @TigerEvents for investors to participate in the app which make o
avataralvinnn_
2022-11-14
Thank you tiger broker for providing the best and easiest platform and service for us users in Singapore. This is by far the most convininent platform ive found to trade stocks, clean ui interface and easy to navigste through the menu to find exactly what we need. I love how easy it is to teach my family and friends due to such interface, and i can provide them with some knowledge and get them started with trading on tiger. Thank you tiger broker!
@TigerEvents:[Rewards] Describe the excellent customer service you received from Tiger Trade
avatarWH the great
2022-11-15
Thank you for the badge $Tiger Brokers(TIGR)$  Dear all Tiger friends, happy to share that I got Elite Trade badge [Happy]  I hope you guys will get it soon too. 
avatarkuppi
2022-11-15
Tiger Trading Platform I am currently using 3 different trading platforms for my investment. I am very impressed with the tiger platform compared to The other 2 platforms. One major difference is the customer engagement Tiger is excersising. One key attraction is to trade without commission by using tiger points. The platform made the point accumulation easy for evryone. All those videos, news information etc are very useful for the traders.
avatardiggydog
2022-11-15
I have accounts in several brokerages, so I can tell that Tiger Brokers Customer Service is the best CS I've ever experienced. [Cool]  I have communicated with them many times. I always end up finding solutions and satisfactory answers. [Heart]  And one more thing, they would go the extra mile to help me solve my problems. [ShakeHands]  Congrats on winning the Best Customer Service Award! You deserve it. [Heart] [Heart] [Heart]  Thanks, Tiger CS, you rock! [Cool] 
avatarpekss
2022-11-15
I’m glad that Tiger Brokers’ Customer Service has been listening to its users and attending to user feedbacks seriously, as issues that I raised to its attention were promptly addressed and responded. I do not recall having to wait at length for an issue to be closed. There was once when I encountered problem with tagging a stock voucher to my trade order. As trading is performed in real-time, I thought I might have to just proceed without the voucher. Upon raising that to the Customer Service, it was resolved in minutes. Queries that I raised when I was new to Tiger Brokers’ trading platform were also always addressed timely and satisfactorily. I had given feedbacks to the Customer Service on improvements that I looked forward to, such as lifting of the limitation on the number of charact
avatarBioman21
2022-11-15
I have doubts when my friend first introduced this platform to me. I am a very conservative investor where I will only invest with the local companies providing investment in Singapore. I tried to use the services for a while and I quite like the platform. The reasons I like as as follows: 1. Easy to use. The charts are easy to use. The information is easily accessible 2. The fees are low as compared to conventional operators.  3. Can help me check on my gains/losses easily. 4. The activities are easy for me to gain coins to buy stock vouchers I highly recommend my friends to use this platform for long term investment
avatarInvestforget
2022-11-15
I didn't really face many issues with tiger brokers app which means less communication with customer service.  Most things work flawlessly so no wonder that Tiger brokers app is receiving awards. I would like to congratulate Tiger brokers for this awards and I hope they will achieve more and listen to their loyal customers. I have contacted customer service before. They are really fast . one and half years ago, the queue was very long and need to wait some time.  Nowadays accessing the online chat feature is very convenient and fast. The agents are helpful and knowledgeable. If they are not able to address your issues, they would follow up with you later. @TigerEvents 
avatarPucca
2022-11-15
thank you tiger!! For making this platform so user friendly for us beginners and making investing so interesting especially with all the different online andphysical events, keeping us engaged. Always a fun time with Tiger, all these are definitely all the hard work by the great customer oriented team behind the scenes 💛🧡  Would like to add, during the treasure hunt physcial event, all the tiger staff were very encouraging despite the hot weather. They were stationed there waiting for us patiently and when we reached, they were full of smiles and friendly. Especially the station at garden by the bay. 👍🏻👍🏻
avatarnickname168
2022-11-15
In this new age of IT, Tiger Brokers provides an app which allow me to invest conveniently without any challenges. Tiger Brokers is one of the very few brokerage house that offers very competitive fees for trading in overseas market such as US and HK. I have been using Tiger Brokers for 2 years and really enjoyed using the mobile app - There is ample tools available for fundamental or technical analysis, and the UI is very intuitive/easy to use as compared to other brokerage house apps. Furthermore, Tiger Broker has done an excellent job of providing a high quality service to its customers. I have been able to withdraw my earnings easily and deposit funds easily. Keep up the good job! @TigerEvents 
avatarShop
2022-11-15
Tiger Brokers' platform gives consumers real-time access to market data, as well as 24-hour updates on financial, industry, and company news. Its real-time newsfeed allows investors to make informed trading decisions no matter where they are in the world. Also, the ability to earn tiger coins to redeem free commission, stock vouchers via Tiger Coins rewards is awesome. Tiger Coins rewards is a mini-game that rewards you for merely signing in and completing various tasks on a daily basis. You can earn tiger coins in one of three ways after landing on the Tiger Coins page: * Clocking in everyday (10 - 20+ coins). To get started, simply launch the Tiger Broker app and sign in. On weekdays, clocking in earns you 10 Tiger Coins, but checking in on weekends earns you more. * Complete Daily Tasks
avatarBenjiFuji
2022-11-14
Congratulations to Tiger for winning two awards! [Happy] [Victory]  I have to highlight that compared to all the various trading platforms locally and overseas that I am engaged in, Tiger by far is the most socially engaging. From drawing competitions, to quizzes and even to daily coins, Tiger has never ceased innovating to engage their clients. Aside, the articles from various sources, news,seeking alpha and reputable writers have beenmost educational. Tiger has also sought to educate the client base with micro learning with gamification. Video access to various companies plus speakers have also been most valuable. Tiger also has responsive staff like @TigerStars 
avatarkoolgal
2022-11-14
🌟🌟🌟Hearty Congratulations to Tiger Brokers on receiving not only 1 but 2 awards for Best Retail Broker and Best Customer Service!🎉🎊🎉😍😍😍🌟🌟🌟 This is a testament and kudos to the hardworking staff of Tiger who are instrumental to Tiger's success on achieving this award. From the word go, Tiger Brokers have provided me with unparalleled support in both IT innovation and customer service that puts Tiger well ahead of its competitors.  Tiger Brokers have provided me with a trading experience that is seamless, filled with the latest features to make trading so much quicker and easier.  The Tiger Broker App is truly global markets in my pocket.  I love the Tiger App and use it every day umpteen times a day.  Not content to rest on its laurels, I find that Tiger Brokers are cons
avatarHuiz84
2022-11-14
I have two recent encounters with tiger customer service, one is with regards to the redemption of points and another is with regards to tiger vault. In both situations, they are able to advise me and also able to resolve promptly to the issues and clarifications that i have. Thank you Tiger team for the good service and serving us well, hope the good service would maintain or reach greater heights!
avatarDwayne Sheng
2022-11-14
Congratulations to Tiger Brokers for bagging these 2 well-deserved award [Cool] My personal experience dealing with the customer service have been nothing short of delightful. The first time I approached the agents was after I signed up for Tiger Brokers and making my first ever deposit into my account. It was actually a nerve-wracking experience because it involved quite a huge sum and the worst part is the fund did not go through after one day of waiting which I assume was the waiting period [Blush] The customer agent was very reassuring in his/her words, calmly explaining to me what went wrong and guided me step-by-step on how to make a proper deposit to which I'm very thankful because I really thought my deposit has evaporated just like that
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